The Future of Retail: The Polarised Customer, and Why Luxury is for Everyone

The only certainty in retail today is uncertainty. Consumers are cost-cutting, but spending more on luxury than ever. And retailers are diverging too, with success found among cut-price and ultra-expensive brands, but rarely for retailers in the middle. This polarisation is playing out in most industries, and shifting the way retail looks.

This session is led by Jack Stratten, who is a highly experienced retail trends speaker, writer, and researcher who's worked with Insider Trends since its inception.


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