Competition is tougher than ever these days. Competing on price is a loser's game, and let's face it: that carwash down the street offers services that are pretty similar to yours. So how can your carwash stand out in a crowded marketplace that is constantly evolving?
In this fun and engaging keynote filled with examples from multiple industries, customer experience expert and former Fortune 500 executive Dan Gingiss will teach the audience how customer experience can be your ultimate differentiator, creating a competitive advantage that cannot be copied. Your customers will spend more, stay loyal longer, and - most importantly - tell others about you.